Return Policy

CUSTOMER CARE HOURS

Mon-Fri 10AM - 6PM CST

envychiccouture@gmail.com

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As of August 1, 2020
**NO REFUNDS**
**NO EXCHANGE**
We offer EXCHANGES ONLY in perfect condition IF there was a fault on our end! ANY WORN OR DAMAGED ITEMS WILL NOT BE ACCEPTED.

• You may exchange merchandise within 5 business days of receipt of purchase.
• The shipping and handling fees are non-refundable.

**PLEASE READ CAREFULLY OVER OUR ITEM DESCRIPTION, AS SOME ITEMS CONTAIN NO STRETCH**

PLEASE NOTE THAT ANY SALE OR DISCOUNTED ITEMS ARE FINAL SALE!


Please email us FIRST to initiate a return. Please DO NOT return any merchandise to our store without speaking to someone from our sales team and receiving certified confirmation. Once approved by a sales representative, we will provide you with a return address to send your return to. Please note that the customer is responsible for any and all return shipping costs.

ORDER PROCESSING:
All orders are processed, verified, and shipped within 5-7 business days or sooner.

We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.